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Best Auto Repair, Bristol

56 Frederick Street Bristol, CT 06010

860-585-1111
Opening Hours
  • Mon 8:00AM - 5:00PM
  • Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
  • Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
  • Sat Closed
  • Sun Closed
CONTACT US

860-585-1111 | 56 Frederick Street Bristol, CT 06010

CODE OF ETHICS

CODE OF ETHICS

  • To perform high quality repair service at a fair and just price.
  • To have a sense of personal obligation to each customer.
  • To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
  • To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
  • To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
  • To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
  • To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
  • To notify the customer if appointments or completion promises cannot be kept.
  • ASE (Automotive Service Excellence)
  • IDENTIFIX
  • Jasper
  • ALL-DATA
  • Car Care Aware

Testimonials

, 07/21/2021
I went out to my car last week and my battery was dead. I had never used Black Bear Auto before, but I called them. They were at my home in 7 minutes, charged my battery so I could drive to the shop. They installed a new battery and I was out within the hour. I went back on Tuesday for an oil change. The staff and owner are probably the most professional and courteous people that I have ever met. AND they have free coffee and soda!!! They are my new auto shop, I wouldn't even think of going anywhere else.
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